FAQs
Shipping
Order
Payment
Returns & Exchanges
Product Manual
Usage Scenarios
General
- Choosing a selection results in a full page refresh.
Extra 10% off on FumeClear FC-350 Fume Extractor Now Learn More
XL-300 Promotion,Get an Extra 15% Discount Learn More
6% off for First Purchase, Code：FUMECLEAR
What is the status of my order?
Once you place an order, we will send you a confirmation email to track the status of your order. Once your order is paid for, we will send you another email with a link to track your order. Alternatively, you can track the status of your order from the Order History section on your website account page.
Do you do same day Shipping?
After placing the order, we will complete the shipment within 2-3 working days.
Where do you ship?
Currently, we have local warehouses as well as Amazon warehouses in the United States. We will ship from our main warehouse except USA.
How long will it take to ship my order?
After placing the order, we will complete the shipment within 2-3 working days.
Can I change my order?
We can only make changes to orders that have not yet been processed for shipment. To make changes to your order, please contact support by submitting your request via the Contact Us form.
How do I track the progress of an order?
Once your order ships, you will receive an email and a text notification with your order details. You can track your shipment by clicking on the link provided in the email.
Can I change my delivery address after I have placed my order?
If your order has not yet shipped, we can ship to a different address upon your request. For further information, you can contact us via the "Contact Us" form.
What payment methods do you accept?
You can purchase on our website using debit card, credit card, net banking or UPI. In addition, we also support Paypal, Amazon Pay, Apple Pay, Google Pay, Paytm and other payment methods. You can select these payment methods during checkout.
Is it safe to use my credit/debit card at this website?
We use a third party payment processing service to process all credit/debit card payment transactions. These payment institutions are PCI compliant, the most stringent certification standard that ensures all cardholder data is securely stored, processed and transmitted using industry-standard encryption technology.
Which currency will I be charged in?
Currently, we only support the following currencies to charge customers in their local currency: USD, CAD, and EUR. If your credit or debit card is in another currency, you will be charged in U.S. dollars, Canadian dollars, or Euros, depending on your bank's policy. Your bank may apply the appropriate conversion rate for the currency you selected in accordance with its policies. Check with your bank about harmful charges.
Are there any hidden costs?
There are no hidden fees or additional shipping charges. View the photos next to the product page mentioned above and the total price is the final price. What you have is what you have.
Do you accept returns?
Yes, we do accept returns subject to the following conditions: - The item must have been sold in our online store - The item must not have been used in any way - The item should have the original packaging with all tags attached. - Return or exchange requests are made quickly within 7 days of delivery. To request a return, please contact support by submitting your request via the Contact Us form. Our support staff will respond.
Can I exchange an item?
We accept exchanges subject to the same conditions as returns. -The item must have been sold on our online store -The item must not have been used in any way -The item should have the original packaging with all labels etc. - Return or exchange requests should be made early 30 days after purchase. To request an exchange, please submit your request via the "Contact Us" form. Our support staff will respond as soon as possible.
How long do filters last?
It depends, on the material being processed, environmental conditions, smoke volume, etc... However, Fumeclear has high power and highest quality filters to maximize service life. The filters are also independent of each other, so you only need to replace a single filter that is used. This is not the case with combined filters. If part of a combined filter is used while the other half is still available, the entire filter must be discarded.
Product brochure
View the product-related manuals you need to know
Fumeclear® FC-100A Fume Extractor
Fumeclear® FC-350 Fume Extractor
What type of fume evacuator is needed for welding?
View our selection of fume extractors for welding.
What type of fume extractor do I need for laser engraving?
Which machine should I choose to absorb chemical solvents?
You can choose the machine FC-350, which can absorb chemical solvents very well.
How do I contact customer service?
Our customer service team is available 7 days a week from 8am to 6pm. You can contact us via email.
Do any of your products have DOD NSNs?
Sorry, we don't have one.
Will this work for a portable laser like the F1?
Fumeclear has certain machines that are compatible with the F1 machine. For instance, the FC-2004 is not only suitable for the F1, but also can be used with the D1 Pro, S1, P2, M1, and 30W to 70W laser machines.
Will the FC-350 work to remove fumes from inorganic chemical fumes?
Yes, the FC-350 is designed to effectively remove fumes including those from inorganic chemical fumes.
Do you offer an extended warranty?
Fumeclear provides a one - year warranty for the machines and a six - month warranty for the accessories.
Thanks for subscribing!
This email has been registered!